The World leader in Online Reputation Management - Internet Reputation Management - Search Engine Reputation Management

Protect and Monitor your Online Reputation   As the World leader in Online Search Engine Reputation Management we care about what others think of you.   How Your Reputation can be Damaged   The best company's reputation can be destroyed in a matter of a few minutes on the Internet by almost anyone; a disgruntled employee, an unhappy customer, or client or even a competitor. Review sites  work hard on their own search engine optimization to promote their own business model while projecting the image of "protecting the public" but these sites  do little to validate the accuracy or validity of submissions and thus are subject to abuse which can cause permanent damage many good companies. Legal action is costly and mostly infective because of freedom of speech issues and the technical difficulties of identifying the persons behind false, inaccurate, misleading information and complaints. A negative online reputation could cost your company new clients, current clients, tens of thousands of dollars and even millions of dollars in lost business.

Two Phase Approach

Move Negative Results

We effectively promote positive results to the top spots in the major search engines through a variety of techniques.  These results and the messaging on these results will be completely in your control.  During the reputation management process, the results will gradually become more balanced while positive results begin to intermix with negative results, over time all of the negative results are moved (out ranked) by  the positive results.  Depending on the size of the reptation management project negative results can be pushed all the way off of page 3 of the affected search results.

Divert Unhappy Customers from "Review Sites"  to Get Them to Talk to You

 Most Reputation Management Companies fall seriously short in providing a complete Reputation Management solution, by only addressing the movement of negative results.  You can't simply stop there.  Unhappy customers are a part of doing business, most companiessimply can't satisfy all of their customers all of the time.  What makes differentiates good companies from great companies is how they handle an unhappy customer!  Further, many companies only utilize the Internet for marketing purposes.  By creatingan online platform for unhappy customers to communicate with you to resolve their problems, we can satisfy their need to "vent" or complain publicly online.  Reputation management is an ongoing process for as long as your company is going to be online (probably forever).  You have to reduce the number of negative results that are generated.  Diverting them to your customer service resources online can help manage these problems permanently.